Contact Us

Contact us by phone or online for customer service, inquiries, or business opportunities.

Phone Numbers and Email Addresses

Financial Aid Officers, Student Lending

Contact your sales development representative, contact us at 866-296-3637 or salesdevelopment@cogfin.com.
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From application through repayment, we're focused on making sure students approach borrowing responsibly; learn more about our Smart Borrowing program.

School Administrators, Business Officers

Contact your Tuition Management Systems Client Success Manager or call Client Services at 888-722-4867

Lenders

Contact us at or monogram@cogfin.com.

Media

Contact us at or info@cogfin.com.

Business Development

Contact us at or monogram@cogfin.com.

Students Borrowers and Cosigners

Log in to your Custom Choice Loan application or call customer service at 866-232-3889
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Log in to your Union Federal Private Student Loan application or call customer service at 866-513-8445
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Log in to your SunTrust Graduate Business Loan application or call customer service at 866-232-3889
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Log in to your raise^ private student loan application or call customer service at 800-218-4541
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Log in to your Kinecta private student loan application or call customer service at 866-272-0433
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AES services all loans originated by our lending partners. Log in to your account or call them at 800-233-0557
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Student & Family Inquiries (TMS)

Login to your account or call customer service at 800-722-4867
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Locations

Cognition Financial
200 Clarendon Street, 3^rd Floor
Boston, MA 02116

Tuition Management Systems
171 Service Avenue
Suite 200
Warwick, RI 02886

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